PSC Chief General Manager Model Questions and Answers

26. Which of the following would be classified by Herzberg as a hygiene factor?
(A) Achievement (B) Company policy
(C) Promotion (D) Responsibility
Answer: B

27. Achievement motivation relates to
(A) Need of the person (B) Knowledge of the person
(C) experience of the person (D) aptitude of the person.
Answer: A

28. A transformational leader is one
(A) who is involved in organizational change
(B) who provides new ways of carrying out management.
(C) who inspires the workers to new levels by offering them a vision of a better future
(D) who tries to transform their staff by giving them rewards for what they do
Answer: C

29. Decision making does not include:
(A) identifying the problem
(B) evaluating alternatives
(C) select a preferred alternative
(D) making forecast
Answer: D

30. The most democratic form of organization is
(A) line (B) line and staff
(C) functional (D) committee
Answer: D

31. Identify the wrong statement
(A) leadership is the ability to influence a group
(B) all leaders are managers
(C) all leaders are not managers
(D) all managers are leaders
Answer: B

32. Which strategy would be effective when the new products have a counter cyclical sales pattern compared to an organization’s present products?
(A) Forward integration (B) market positioning
(C) Horizontal diversification (D) Market penetration
Answer: A

33. What does Dog symbolize in BCG matrix?
(A) high growth, high market share
(B) low growth, low market share
(C) low growth, high market share
(D) high growth, low market share
Answer: B

34. Specific, short-term statements detailing how to achieve an organization’s goals is known as
(A) vision (B) mission
(C) objectives (D) operational planning
Answer: C

35. Which of the following is an example of a nonverbal message?
(A) eye contact (B) jargon
(C) yelling (D) mumbling
Answer: A

36. The factors that generate shareholder wealth are usually called
(A) key factors (B) value drivers
(C) present values (D) future cash flows
Answer: B

37. What does EVA stand for
(A) Employee value analysis (B) Expected value arising
(C) Economic value added (D) Economic value analysis
Answer: C

38. A common method of measuring attitude of people is
(A) in-depth interviews
(B) observing people’s behavior
(C) semantic differential scales
(D) a lie detector
Answer: C

39. Matrix structure of organization violates which key element of organizational design
(A) unity of command (B) chain of command
(C) span of management (D) decentralization
Answer: A

40. Authority and responsibility are …………. to each other
(A) supplementary (B) inconsistent
(C) contradictory (D) complementary
Answer: D

41. An offer kept open for acceptance over a period of time is referred to as :
(A) Counter offer (B) Cross offer
(C) Standing offer (D) Specific offer
Answer: C

42. The time limit for filing a complaint before the District forum under Consumer Protection Act, 1986,is
(A) One year (B) Two years
(C) Three years (D) There is no such limits
Answer: B

43. Mr.A entered into a contract with Mr.B whereby Mr.A agreed to sell heroin an illegal substance, worth Rs.50,000 to Mr.B. This is an example for:
(A) Void contract (B) Voidable contract
(C) Quasi contract (D) Second Party Beneficiary contract
Answer: A

44. Section 172 of Contract Act deals with :
(A) Bailment (B) Pledge
(C) Indemnity (D) Lien
Answer: B

45. The outside third party who is brought into settle a dispute and has the authority to take a decision is called:
(A) Legal expert (B) Government
(C) An arbitrator (D) Mentor
Answer: C

46. Which of the following transactions does not come under the purview of bailment?
(A) Delivering goods to creditor as security of loan
(B) Delivering goods for repair with or without remuneration
(C) Delivering goods for carriage
(D) Placing ornaments in bank locker
Answer: D

47. The term of a patent is:
(A) 10 years (B) 14 Years
(C) 20 Years (D) 25 Years
Answer: C

48. ‘Novation’ is a mode of discharge of contract by:
(A) lapse of time (B) agreement
(C) operation of law (D) performance of contract
Answer: B

49. From the following identify a statement that is not true:
(A) Principal is bound by the act of agent done within the scope of his authority
(B) Authority given to borrow money makes the principal liable even if the agent borrows beyond authorized limits
(C) Principal is liable for fraud committed by his agent acting in the course of his business
(D) Authority given to sell goods authorizes the agent to borrow money by pledging the goods
Answer: D

50. Who is the Chairman of the Central Consumer Protection Council?
(A) Prime Minister
(B) Chief Justice of the Supreme Court
(C) Chief Justice of the High Court
(D) Minister in Charge of Consumer Affairs
Answer: D